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Worst experience in my life travelling because of ...

Worst experience in my life travelling because of the manager's inconsiderate and without compassion attitude. My family made reservations with the hotel but on arrival they were turned down because they had a 2 year old baby at 11 pm in the night. False advertising as nothing in their website as they did not relate such information. Refused to give back their miles. They changed the information on the website the day after. Other than that the rest of the staff were welcoming, restaurants were delicious, facilities were great, suttle entertainment and wonderful beach

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