Tara Maclean

Review of The Chelsea Hotel

Guest services was rude. Room smelled like smoke a...

Guest services was rude. Room smelled like smoke and was extremely small. Super loud. Requested a roll out bed for my son and they had none so he had to sleep on the floor. Super high price for the quality. The only nice thing was family play area and pool. Even the parking garage was crappy and really low clearance plus it was $35 dollars a night to park when I was a guest at the hotel. We left a day early bc it was so bad and took the loss of our money since they didn't give us a refund. Convenience might be a plus until you look out and see homeless people all over and police sirens ever he during the night. I would have rather stayed outside the city and just drove in.