Mihaela Stancescu

Review of Iutta

Beautiful products, but personally put on profit, ...

Beautiful products, but personally put on profit, even if this involves gameplay against the client!
The bag we are tracking was reduced by Black Friday. Before the end of the day and implicitly the bid of BF, the bag price was raised to the initial price. After I expressed my opinion of their decision to remove the respective bag, the company decided to bring it back to discount, but at a higher price than the initial discount. Because if anyone has shown interest in her, why not raise the price, why not take advantage of it ?! All this happened within less than 24 hours.

Passing over this, despite the fact that the bag was too expensive, I would have expected the shipment to be free of charge. Or let me pick it up from the showroom. They have not allowed to leave DPD without profit and have imposed the transport of the parcel by courier at a price of 19 lei. As all couriers have maximum rates of 15 lei. Fast courier that came after 4 days, just like a parcel sent with the Romanian Post. I asked Iutta to remove the courier's unjustified fare from the bill, which they refused, citing the crowd of Black Friday. Another cheap and unwarranted excuse, given that they sent the BAG BEFORE the second BF session and on good days after the first round was over.

It was the second product Iutta bought last, because of the gameplay against the client. I do not recommend contact with Iutta.