Been there several times and the food is actually ...

Been there several times and the food is actually decent. I am usually a hard critic because my family is of caribbean descent and I was raised in Miami where it is very fluent. Some of the prices can be somewhat high but not outrageous. I really wish he could expand or move to another location where there is more room for the lounge area. The only downside I have is when i was there last i sat at the bar solo. Ordered one drink and an app, i got a family emergency call not long after i sat down. I asked the waitress for my bill and she sent it. I paid not noticing gratuity was included. I tipped again and told the waitress (Angel), hey i didnt realize the tip was included. She said its required and I said I tipped again by mistake. She said what you trying to say, smiled and walked away. Horrible customer service in my opinion. At that point i was mad and just worried about getting to my family. The worst part of it all i was waiting on a bunch of guys to come and planned on spending money on more drinks hand a actual meal. She would have gotten the same tip anyway. When i went back i didnt order anything and was disgusted at the level of service for a mistake. I owned up to it but not sure if they will get much more of my service.