I called on a Monday & was told I could come in fo...

I called on a Monday & was told I could come in for my CCW permit as a walk in that Wednesday at 1:10. The lady told me NOT to come in Wednesday morning as she would be busy, and I'd have to "wait a long time". I didn't want to inconvenience her so I showed up 25 minutes prior to the time she told me to. I waited for 45 minutes and no one ever showed up to the CCW office. There was also 1 other person who came in as a walk in who was frustrated with the poor customer service. With absolutely no sign on the window or notice on the website, they closed 3 hours early that day for the holiday which was the NEXT day. The reason this was so frustrating was because I had to schedule a day off of work to come in. I drove 45 minutes to this facility. I even called earlier that morning to ask a question and no one said anything about the CCW office closing early. I wasted an entire day off for nothing. Furthermore, if at least a sign had been posted on the window, I could have saved myself trouble & could had made it to Stark County CCW before they closed that day.