Giuseppe Mercadante Review of Burke Pediatrics
This was the last straw, and the 50 negative revie...
This was the last straw, and the 50 negative reviews speak for themselves. I would like to just take a moment and say that a "pediatrician" should not be allowed to operate after so many complains. We've been coming here for 8 years, that's a long time, and this past week we were literally attacked by the front desk staff. One of them slammed the door on my son while cursing and luckily I was able to block it before she hit him in the face. We came in because my son had a potential finger fracture, the front desk attendants are new and they kept talking about not seeing patients in the parking lot, which was not a concern for us, but they kept repeating it and we asked to please see a doctor so we could get an order to go get an xray. They made us wait 45 minutes outside, and later I saw a nurse asking a family that just recently arrived to follow her inside. I asked the nurse how much longer we'd have to wait and she said we were not on the list. So we went ask for an explanation and the lady upfront told us we "missed" our appointment. So I want to make this very clear, the front staff of a pediatric clinic "cancelled" the appointment of an injured 8 years old out of spite. We asked to speak to our doctor, which we've been seeing for 8 years and this young lady was new (according to her). She told us the doctor would call the police if we didn't leave. So we have filed a complaint with the State Board and I strongly suggest everyone else here that had issues with them to do the same so we can shed some light on their shoddy practices.

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