Star Ruiz Review of Banner Good Samaritan
My son just had lung surgery at 7:30am this mornin...
My son just had lung surgery at 7:30am this morning. He was supposed to go to ICU. 9 hours later, I'm still in waiting room. I checked every 2 hours because I'm a very patient person. They moved him without telling me and left me sitting for another hour. I get to his room and he is in excruciating pain and I ask the nurse for help and she doesn't come back for 20 minutes. I ring buzzer and I wait another 10 minutes for a nurse. I'm calling the surgeon and the hospital administrator and then nurse walks in and says they have to order his pain medication from the pharmacy. They have none on the floor because they ran out!! It's been another 10 minutes and nothing! A person in this hospital should not be made to wait an hour for pain medication after a surgery! Do not ever come to this hospital!
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