Worst experience ever with a online store.

Worst experience ever with a online store.
Do you planning to return an order to Opumo? Forget it! They will start to talking about you've ripped off your clothes: yes, not use or something like that, but RIP OFF! By the way, I'm not Hulk or Hulk Hogan.
They will send to you images about damage too: but they are not a .jpeg or .png files, so you can only imagine about it!
So, all that they can refund is their apologize.