Amelia Martinez

Review of BMW of San Antonio

Biju Pillai at BMW of San Antonio made my car-shop...

Biju Pillai at BMW of San Antonio made my car-shopping experience a great one! I do not live in San Antonio, so I wanted to take care of most of the process online. Since day 1 he made sure to contact me and share with me all my available options!! He kept me updated via text, phone calls, and emails on the status of my application, my purchase, and the deals available. Biju was very knowledgable, accessible, and offered his genuine support while I chose my car. Once I chose and signed for my car, he thoroughly explained every single feature in my car and helped me set up my profile...Additionally, even after I bought my car, he called to follow up in making sure everything was going well with the car and to ask if I needed additional guidance understanding my car'a features. While at the dealership office, I also dealt with Mr.Whipple in finance...very nice and courteous man who also provided exemplary service! BMW of San Antonio Tx has provided me with the best service by far over any other dealership I've ever visited. People like Biju Pillai and Mr. Whipple definitely form a valuable part of BMW!