Food was excellent, service was horrible.

Food was excellent, service was horrible.
The indifference of the manager, Denise, when I called was only out distanced by the horrible and substandard service at our 25th anniversary and 88th Birthday dinner. The only excuse given by the manager is that the server, Alicia, was new, deeming that the service was acceptable. I got better service at Highway 55 and the service at Red Barn was inexcusable. I made reservations at 4 pm for our dinner to be at 7 pm. When we arrived we were sat at an unset table with nothing but a tablecloth and other tables were set around us. It took 30 minutes to get salad, had to stop a busboy to get the salad, food came immediately after and was never acknowledged by the waitress if we needed any refills or was everything ok. We never saw her again until she brought the check. What was to be a special evening for us was a total disaster. If you ever get a waitress named Alicia, you better hit the ground running because your dinner experience with the Red Barn will be a memorable one. A horrible memorable one.
JJ Share