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Went for an oil change and tire rotation as my veh...

Went for an oil change and tire rotation as my vehicle was due for service. I called ahead of time since it was Saturday and assumed it would be busy but every time I asked to be directed to the service center the phone would just ring until a voice mail message would pick up. Showed up and took a good 2-3 minutes for an associate to come help check me in and when they did show up it was with arm fulls of Popeyes chicken. While sitting in the waiting room happened to glance to my right and noticed 2 associates sleeping away in empty negotiation rooms. Everyone else was eating away at Popeyes chicken that wasn t sleeping. I received my Jeep back an hour later only to find that someone had dug through all my stuff and moved things around which I m not sure why unless some how that s part of the 24 point inspection to dig through my glove boxes. Luckily they only thing they actually bothered to steal was all the quarters in my center console. Don t know why they didn t just bother to steal all my change at that point because it was bluntly obvious since most of my change was quarters. I also paid $15 for my tire rotation only to find out that they didn t actually do it or that they put the same wheels back on the same position as before. I also know that because one of my wheels has a small Knick from when I bought it brand new and noticed that it was still in the same spot as before. Not sure why they needed to completely leave the room with my debit card while I was paying either and go behind closed doors with it. Lastly wherever they parked my Jeep they returned it to me covered with bird poop all over the hood even though I didn t expect them to wash it. Earnhardt Jeep in San Tan might have taken me 4 hours of waiting for an oil change on a Thursday afternoon but at least the staff was attentive and actually did the jobs I paid for without petty theft on top of it. I ll never recommend this dealership to anyone.

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