Worst experience ever. The technician was not abl...

Worst experience ever. The technician was not able to successfully and left after three hours of unproductive work. The technician asked, "the customer" to assist int he installation of the equipment and that is not my responsibility nor my area of expertise. The equipment that was ordered was not sent and the system was constantly going offline. No monitoring supervision was constantly provided. I called to seek assistance and no one was able to help me. I requested a cancellation and refund received the run around. i was left on hold for 40 mins. I had to call back only to find out that they decided to charge a restocking fee and keep ,y deposit. Every individual that i encountered was unprofessional. I advise you not to do business with this company.