Had my daughters party here (60 guests in total in...

Had my daughters party here (60 guests in total including kids)

1. Wrong table booked
2. Staff on weekend not aware what staff on weekdays have committed to
3. Food for guests never arrived on time
4. Out of 12 pre ordered pizzas only 8 were handed out, 4 that were to be boxed for take away never given. After being exhausted with whole party. left venue without being bothered about this.
5. One plate per guest for a party. Still surprised staff saying every guest has been assigned a plate. To expect people to hold on to 1 plate for a party that went on for 3 hours is not practical
6. Despite writing to management (functions team) post party feedback, no response or acknowledgement
7. Never book on weekends, this place becomes jam packed on weekend and place isnt staffed enough to handle guests or even bother to think of customer service