TERRIBLE!! I called because this was what was link...

TERRIBLE!! I called because this was what was linked to BCBS of IL and I was asking someone to just give me BCBS rates that are comparable to my Aetna rates. Not only was I hung up on twice, and then picked up by a super rude associate next, but then he told me to 'look up the BCBS insurance phone number' and also hung up. THIS IS CUSTOMER SERVICE THESE DAYS?!!!!! WHAT A JOKE!!!!!! I SUGGEST YOU ALL FIND A PROFESSION THAT DOESN'T DEAL WITH THE PUBLIC!!!!!