K Young

Review of Capital Ford

I bought the 2013 Ford Fiesta in 2013, have had it...

I bought the 2013 Ford Fiesta in 2013, have had it in for service numerous times for the clutch/transmission, have often had to wait a month or so for the "new, improved" part, and call back to follow up for service. They offered to initiate contact with the Regional Ofc for me, that never happened. I did it, they acknowledged it is a lemon, said they would buy it back from me... THREE MONTHS AGO. I have been making repeated calls. The car sputters and jerks, doesn't ride smoothly, has been dangerous to drive at times, gets less mpg, and I have wasted so much time on this. I also need new tires, which I didn't want to have to purchase before turning the car back into them, but may have to since I've tried to contact everyone I can and am still waiting for an answer. The service people seem nice, but that hasn't gotten the problem taken care of!