After reviewing the resort amenities, especially t...

After reviewing the resort amenities, especially the dog park we reserved the month of Feb. They do have some perks that are enticing, e.g. the waffle and orange juice free breakfasts Monday-Friday, a free BBQ on Wednesdays and the stated Pickleball, Bocci ball courts, pool and game rooms. However, in my experience the restrooms are overrated and the staff did not consider us to "be always right." We had the unfortunate experience of being placed next to someone who worked 6 days a week, leaving at 5 AM running a diesel motor for 15-20 min. while loading boxes(unknown contents) loudly during the running time and returning usually 7:30 or after 11 PM. Quiet time was not observed and it disturbed our sleep and our puppy. We asked for another site and were told the worker "has to go to work". Usually I was not able to go back to sleep as the disturbance. I also suggested their site should have been one that did not have such close proximity to the adjoining camper on truck side. There were several in the park that fit that description.
Several site were observed to be empty at times before another camper arrived and I felt it was someone needed a turn to reside next to this camper, perhaps those staying only 2-3 days. In the last week the worker switched to a gas truck/borrowed?, and was somewhat quieter loading. I requested the loading be done during daylight hours: that never happened.
When I reserved, I ask specifically about the dog park, off leash and fencing was assured. There was no mention that it had a retention pond in the middle which took up most of the ground leaving only a walking path on the perimeter. The water depth of about 1 foot was almost was dry in 2 weeks, but a new rain made it again unusable for our puppy, a water lover. We walked her to the city dog park daily so she was free to run. This was a HUGH DISAPPOINTMENT. Their online site is definitely misleading. We have been to 5 star parks, labeled 10/10/10 and this one does not qualify in our estimation.
I hope this is helpful for the staff in the future in selecting a site for those who "have to work such unusual hours."
This park has great potential, the staff was mostly friendly but not accommodating for us. We look forward to recovering from the sleep deprivation at our next truly seasoned 5 STAR park in Tucson of which we are familiar.