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Absolutely horrific customer service. My family w...

Absolutely horrific customer service. My family was on vacation at the beach when the air conditioner compressor went out on my truck. Took it straight to the local Chevy dealership for service. The dealership had the needed parts in stock and were confident they would have it fixed that same day. Instead, the warranty company dragged their feet for 48 hours while my claim was "under review" because my vehicle was "being serviced at a dealership other than the one it was purchased from." I asked them if they realized that people sometimes do travel more than a few miles away from their house, and the guy just told me to go get a rental car if I needed something to drive. I told him I would gladly do so if his company agreed to pay for the rental, which he quickly informed me that rentals are not a covered service. It took a total of 4 phone calls from me and another 3 from the dealership to ever get these people to do anything. I did not get my truck back until the evening before we had to leave to come home. This company is the worst! Do no waste your time or money on anything they have to offer!

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