I made an appointment to visit a former doctor of ...

I made an appointment to visit a former doctor of mine who had moved to Delaware. I informed the appointment desk at the time of the appointment that I was from out of town and wanted to visit my former doctor to review blood work. They knew at the time of the appointment that I was visiting and was not a permanent resident of the area. Upon arrival to my appointment they asked me if this doctor was my permanent physician. I indicated that I was not local and that I wanted to see him to review my blood work and get a referral locally. The front desk did not allow me to visit with this doctor and refused to speak with the doctor or even a consultation. They did not indicate at the time of the appointment this would be an issue and I was very clear that I was from out of town. This review is not a reflection the doctor but a huge reflection on the front desk and the poor service provided to me. I typically do not do reviews but I was very annoyed at the lack of compassion and the refusal of allowing me to visit the doctor when I had an appointment and they knew the circumstances when the appointment was made. I have never experience this before and felt that no doctor's office should refuse treatment or a visit when I have insurance and an appointment was properly made.