ntexas100 Review of Legacy Ford
My wife and I have purchased 3 cars/trucks from Le...
My wife and I have purchased 3 cars/trucks from Legacy since 2013. My two daughters and son in law have purchased their cars from them as well. EACH time we were treated fairly. There was never any pressure to purchase a vehicle. There was no going back and forth babbling with the sales manager in an attempt to screw you. This last time, they made an offer for my trade in that was $1000 lower than what I wanted. When I questioned their offer, they immediately granted me the extra $1000. Before Legacy, we had dealings with Honda, Nissan, and Chevrolet. We always had bad experiences with those dealers. Legacy has very nice people who treat you right. Even the guys in the parts department are helpful. Now with all the good, I have to give a little criticism. First, getting there can be a mess with the freeway construction. I suggest you check your maps for traffic and wrecks. Second, the girl who was showing us the ins and outs on my truck wasn't a ball of fire. I consider myself techy minded, so she didn't have to explain too much. However, she look like she had very little desire to explain the workings of my new truck. Fortunately, I have experience using Sync 3. She never even smiled. When my wife bought her 2017 Fusion at Legacy in 2017, the guy gave her a good education on her car. Maybe she was having a bad day. Overall, we've been very pleased with Legacy. If you're looking for a new Ford, this is the place to go.
Just an update. Today (October 1, 2020), I picked up my truck from the body shop after a food vendor truck clipped my left side. I talked to David and he gave me a cash bid for the work (driver wanted to do the cash route). My truck was in the shop for 3 days and they did a fantastic job. You can't even tell my truck was touched. Not only that, before I got my truck they did a detail cleaning. You couldn't ask for much more. The people in the front (David and Tammy) are super nice people and very helpful. It's nice to see people happy with their work. Legacy Ford will always be our go to dealership.
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