reginald crisp

Review of Tuscaloosa Chevrolet Inc

I called in advance and discussed the details of t...

I called in advance and discussed the details of the vehicle with a sales rep. since I was coming from Memphis, she stated she would schedule me an appointment which she did and call me the morning of to confirm I was coming and hold the keys for me so no one would purchase, I also asked her was the vehicle and the description online accurate she said yes. I never received the call and the vehicle keys were not held for me and when I got there the sticker info posted on their website didn t match the vehicle at the dealership. It looked the same on the exterior but the options and features were not the same, many of the featured posted on the website were missing from the vehicle.

Also on the call she stated that I would have to finance the entire amount of the purchase in order to get it for the listed price and they would not honor any other offers I had received from my GM credit card, however when I started talking finances at the dealership they said I could pay down and they would honor my GM credit card discounts. But when the financing offer came back they had raised the price of the vehicle to offset the discounts I received from my GM credit card. The quoted price at financing was actually higher than the sticker price.

The sales rep at the dealership was nice and courteous and very helpful, but I was not pleased with being lied to in order to get me to drive 4 hrs for false advertising. I would not recommend this dealership to anyone. Stay away especially if you are traveling from out of town to visit it.