Terrible experience. My husband and I went for ou...

Terrible experience. My husband and I went for our anniversary. We got there early and were about 10th in line. By the time the place opened over 100 people had pushed, shoved, and stepped on us. I mentioned it to one of the security guards and they told us we didn t need to be there. Unfortunately, we paid online and don t live in Buffalo so we would be out that money if we hadn t stayed. We paid for the super VIP which is a complete ripoff since you are in the same line as the people that paid for VIP passes. We weren t told until our 5th room that we needed to just push our way to the front of the line. Insane, who does that? Except for jerks. A couple rooms were really nice and then a couple rooms the attendant let people go through too quickly and we were made to run through the rooms. Again being stepped on and pushed. The escape rooms are also a joke, 1 has never been finished. We have done 20+ escape rooms and never been in one that couldn t be beat. They may have a low success rate but not 0%. We tried to contact the company twice, to no avail. They don t care as long as they have your money. There are so many decent places to enjoy during Halloween, this is not one of them.