Review of Pronovias

3 years ago

Hello,

Hello,
We went to this store for my sister's wedding and bought 3 dresses: that of the bride (my sister), that of my mother and mine. I would like to leave the evaluation of this boutique in a good place but it is quite the opposite. My expectations were high since I thought we would have a special experience, personalized service and 100% focused attention on us 3. But it was quite the opposite, that store is the Zara for brides, a wedding and guest dresses factory and any Client who enters through the door is one more client. Eternal waiting times waiting in changing rooms with the dresses on waiting for a shop assistant to come and put the needles in our dresses. The testers are like a day of sales in Primark of the number of people there are. Uncontrolled situation, the girls in the store overflowed and the treatment by the staff was correct but I sincerely expected a more exquisite treatment. We are talking about a firm that positions itself in luxury and in the bridal sector, which is not only very competitive, but is special; we are not talking about fast fashion or the low cost sector. Finally we bought the 3 dresses but we were not satisfied at all with the experience in the store. If I had had the opportunity to buy the dress on the web, surely I would have had a better experience and saved a few times when you came and went to the store.