I was a renter at one of their properties. What a ...

I was a renter at one of their properties. What a JOKE how they manage the property. We rented a single family home with a pool in Scottsdale AZ, November 2017. Needless to say this management company along with the owner of the property do not take care of the tenants. The issue started June 24, 2017 where we reported that the pool was unusable due to being green with algae. Of course Active Renter blamed the owner, the owner blamed the pool service and the pool service said the owner didn't want to fix the pool. We reported again July 12, 2017, same responses. Reported again August 7, no fix. Reported again August 14, nothing. Reported again August 20th, you get the picture. Basically the whole summer without use of the pool. I also sent them pictures each time I reported this issue. The pool finally was attended to late September and the only reason is because we reported the pool to the City of Scottsdale and they addressed it with the owner. Our lease ends January 31, 2019, we moved out November 2018 knowing that we have to pay the last 2 months, no problem. Active Renter allowed us to turn in the keys so we could turn off the utilities, this was on November 19, 2018. Active renter does a video walk-thru of their properties, I was told they did this on November 2, 2018, we were unable to be present. The house was thoroughly cleaned and fully expected to get our full security deposit back. I received a call about 3 weeks after the 19th from Active Renter claiming that there was a bad scratch in the stainless steel refrigerator and wanted to know if we knew anything. I was not aware of this and asked to see the video and/or pictures. I received nothing. Today I received our security deposit minus $1,012.56 for this mysterious repair. I can buy a complete refrigerator for this amount (it was nothing special). Bottom line, this type of treatment of a good paying, never late client is completely unacceptable. BEWARE OF RENTING PROPERTIES FROM ACTIVE RENTER.