Stan Smith

Review of Citywest Convention Centre & H...

This hotel has lost its way, I arrived on Sunday a...

This hotel has lost its way, I arrived on Sunday and no bar meals due to refurbished but no cheap alternative offered or given and restaurant upstairs flabbergasted me when I had to pay extra for potatoes! Monday saw my room not serviced and although a speedy response no offer of a free drink or starter meal, they just do not seem bothered with their customers? I have, I think been generous with 2 stars and will not be going back after over 10 years of frequenting this hotel.