Bamboo Land

Review of Neto eCommerce

I have now trialled quite a few ecommerce packages...

I have now trialled quite a few ecommerce packages, and without a doubt I have found Neto to be the best. I have in the past been using Joomla solutions, but with our business growing rapidly I wanted a more robust and fully hosted e-commerce solution.

I actually initially started off with setting up a Shopify store, since I thought it would do what I wanted. Even though its relatively easy to set up, and looks very clean and elegant, it didnt take long to find massive shortfalls in functionality and total lack of customising ability. Thus, moving on from Shopify I found Neto.

Neto is a fairly complex system, but in that it is also a very powerful system. Full of features, endless customisation options, fully customisable front end as well as all the back end print and email templates. The very powerful export functions in the backend are fantastic, and I use them extensively to create reports, price lists and stock alerts. They export scripts can be scheduled and sent to a server or email....which opens up a world of possibilities.

The fact that it all integrates quite seemlessly with all major Australian shipping companies is fantastic. Shipping labels are automatically generated for each consignment.

I will agree that for complex websites operations, there is quite a lot of work in setting it all up. You can either do it yourself, or get Neto support staff to help.

I have found Neto support to be fantastic. Any support tickets are answered within 24 hours. Best of all is that Neto support can always be reached by phone, for those urgent questions. Everybody at Neto that I have been dealing with have been professional and eager to help.
For people wanting a simple system with minimal input, then I can understand if Neto may be at first a little bit daunting....but persevere....it is well well worth it when its all set up.

Very happy with my decision to join Neto.