Ludovic Mapessa

Review of Careem

I used to be a big fan of Careem as it has always ...

I used to be a big fan of Careem as it has always been reliable and always given promotions and deals. But recently I had bad experiences where I had to wait over 10min for a taxi (although the app was saying 2min away). This happened many times. And now the latest: I have changed phones and tried to login on the app with my new phone. Not possible. Even after resetting my password (multiple times). And the worst part is that in order to speak to a customer representative, I have to do it within the app!!!! As the number provided on google gives an automated response! Brilliant