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Allen Hudson
Review of O'Brien Hyundai

4 years ago

This place tried to bring out an offer that was we...

This place tried to bring out an offer that was well above the listed sticker price. I asked about the price being wrong and was told the sticker prices had went up and they haven't change them yet. I asked if they would honor the sticker price that was on the car at the time of me being there and they said no. I then wanted to leave however they still had my key to the vehicle we were trading in. I asked for the key several times. Instead of getting the key I got some kind of fake manager named ADAN. He was extremely rude and told me and my wife "I guess you didnt come her to buy a car then". As he walked away. I expected this was the end of it however then another manager comes out named CHARLIE who was just as rude and continued to try to get us to discuss a deal. He finally walks away waving his papers at me and my wife saying "I was just going to make you a deal but whatever" also as he walked away. Still no keys to leave. Finally my wife asks our original salesman ALEX again if he could please get our keys so we could leave. He finally shows up with the keys and followed us all the way out to our car trying to get us to talk. This was the worst car dealership experience I have ever had!!!

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