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Elizabeth Corbett

3 years ago

Five stars based on the wonderful doctors and nurs...

Five stars based on the wonderful doctors and nurses...they are exceptional in every way and felt completely at ease, comforted and confident with my care once I was taken back for surgery prep. The facility itself however needs overall attention including better time management and communication for appointment/surgery time and comfort for the patient and those waiting for the patient. I was given two different report times for my surgery and arrived based on the earlier time, waited two and a half hours before being taken back for surgery. The facility has nothing to keep the person waiting comfortable as far as offering refreshments, coffee, etc. Given the competition out there with nicer waiting areas, this is an area to focus on improvement.

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