Q Dork

Review of Carr Chevrolet

This is the second time I've been to this dealersh...

This is the second time I've been to this dealership to just look at used cars on the lot. I completely know what I want, nothing was in the price range for that. The salesman was nice and did the same thing they did 2 years ago - drove me around in a higher-priced truck than what I wanted and tried to see if there was anything in the other lots (even though they have the ability to see what vehicles are where in their inventory system). I figured if we were going to another lot, they had something that I might want. When we got back to the dealership, the salesman said that he wanted to check on the price of one other truck that we didn't want to take time to look at. Instead, a new sales guy came out and smiled pretty and started trying to narrow down what we wanted. They did this to me last time too, I expected them to run around a little and do the song and dance. When he kept probing, I told him my exact requirements, except my price range. He says "just a minute let me check on a truck - I'll be quick" and pulls up in a truck that is nearly $13k MORE than the truck we had just been in even though price was obviously my issue. He sold it well, got my wife to drive it, etc. I decided to let this continue because she's never driven a large diesel, or a lifted truck (this was both). Great truck, but once we got back, the sale started heavy in the truck. "If I can get this in your price range, will you work with me?" he was VERY good at the principle of redirection. Everything came back to price - you betchya. I finally told him, fit this into a specific range and we'll talk, which I knew he could not possibly do. He made a funny look then talked about trade in and "making it work for you". I know what I want, I know the budget I want to be in, I know the mileage range we need to be in to make that happen. I said I wanted to do research so he whips out his phone "what research do you want? Edmunds, something else?" My wife and I talked afterwards - we were both seriously considering the truck but knew payments would be an issue. I didn't want to waste anyone's time, let alone our own. In the end, I had to get a little rude and tell the guy that it wasn't going to happen today and it turned into a guilt trip "oh, well you can do what you want, I can't keep you here obviously." This attitude is why people are losing their homes right now and you all want to use psychology to screw with people? Sorry, but I won't be back, even if I do find the perfect vehicle, in the perfect price range there. I'd write about my mother in law's service dept issues, but I've been negative enough. Since I expect a reply of something like "your expectations were unrealistic" from the dept that watches their reviews, I'll pre-reply that I'm going to another large dealership tomorrow that has what I want, in my price range and it doesn't mean I'll seal the deal tomorrow either.