Location: WILMINGTON, NC;

Location: WILMINGTON, NC;

while I can say that this was a challenging experience with regard to the "service department."

I reached out to the store manager "Candice" and she made the end result very pleasing. She took a bad situation and made it right within 3-hours of me bringing the issues to her attention. Candice is a Rock-Star and I would do business with her any day. She is most definitely the saving grace for Ashley Furniture. The way she conducts business and values the "customer experience" is absolutely outstanding!

Candice is the sole reason I am giving a rating of 4-stars.
I honestly believe that had I brought my concerns to her attention sooner than I did, I would not have gone through the non-sense that i did.
Candice deserves a raise/or recognition for her style of management!