This was our third stay at the Sofitel at Denerau,...

This was our third stay at the Sofitel at Denerau, the last time was 9 years ago.
Sadly we were very dissappointed this time.
We arrived at 2pm check in time, only to be told the room wasn't ready and we had to wait 1.5hr. We were giving a free drink in the meantime but when entered our room, the room had not been properly cleaned and bathroom bins were still full from previous visitors.
The food served in the restaurants were below standard and not what you would expect at a 5* Sofitel hotel, the price was excessive compared to quality of food received. I really think the restaurant management needs to address the menu and prices.
We visited as a couple and found the place teeming with children. Not that I do not love children but this was suppose to be a romantic get away. To our delight we were told that there was an adult only pool and bar but to access it you have to pay FJ $99.00 each per day. Really!
Overall the Sofitel hotel is in a great location and the Fijian staff are pleasant and polite as always.
Would I visit again - no! There is better value and choice to be found elsewhere.