robyn hardwick

Review of Holiday Inn Express- Chicago/ ...

I booked a room for hold and they told me they nee...

I booked a room for hold and they told me they needed a card to hold my room. So before i even get there to check in they took the full purchase of my room which i ended up needing to cancel due to a family energy! And i call amd they tell me they cant give my money back because its policy. Then today 4 days later after not staying there they take an addition 185 off of my card. I highly dont recommend staying here. Horrible people to work with!!