Have been here in person before and really enjoyed...

Have been here in person before and really enjoyed the ambience and food. Tonight, however, I ordered from Grubhub, received rotten strawberries on my waffle and expected at least an apology. Was just told I'm wrong and won't get a refund. The smoothie and milk shake were fine but I can smell that these strawberries are rotten. I took a bite of the waffle too but it's overdone and cold on arrival. Last time using grubhub and won't ever come here again.