Sara Harrison Review of AutoNation Toyota cerritos
Be ready for this scam when buying a car from Auto...
Be ready for this scam when buying a car from AutoNation Toyota Cerritos:
1) They ask for your zip code to estimate sales tax. For example, the sales tax where you live is 7.75%
2) Even though you've given them the zip code, the estimate you first are given has the sales tax at 9.5% (check it)
3) They KNOW they have a 1.25% spread between the estimate and the final contract.
4) You go back to meet with finance. Somehow a charge appears on your contract equal to the 1.25% (mine was for interior protection for $945, who buys that?). The sales tax is now correct at 7.75%. They are pretty good with the smoke and mirrors and fooled me. The final cost of your contract is close to their original estimate and they have gained 1.25 percent.
5) So they gave up at $60K car purchase to gain $945.
I'd take my business elsewhere.
I was paying cash, but if one was financing and the estimate to the final went increased $10 per month, you wouldn't notice. Shame on the sales department for allowing this to happen and the finance department hasn't heard the last of me.
Comments: