Denny Martin

Review of Grays Harbor PUD

I don't think these reviews saying customer servic...

I don't think these reviews saying customer service is poor are accurate. They have always been very nice to deal with. However, the GHPUD is not a working cooperative as they say, they are very aware they are the only game in town and as such are very pricey. I don't dislike any of them, only the lack of being accountable to the high cost of their product to consumers.

A case in point is the cost to install the wire to supply a 200 amp service for a home. The actual cost a private contractor would do it for, and the PUD cost are very different. The PUD labor costs are astronomical compared to the real world, and you cannot get another bid. I feel if I am going to subscribe to their service for many years, the very LEAST they could do is be accommodating in the installation cost, or give the option to have competition as to who installs the service.