I had an appointment for 7 and I was waiting for o...

I had an appointment for 7 and I was waiting for over an hour. They kept telling me that I would be helped next then they kept helping other people. I also couldnt even finish a sentence. I was trying to tell them what happened to my phone and they said that the repair price would be 109$ then because they didnt listen to me or let me finish my sentence, it turned out that I had to pay for a replacement phone.