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lesly martinez

4 years ago

The manager at advenir at cherry creek south, Rach...

The manager at advenir at cherry creek south, Rachel Mendoza is the biggest liar I have ever come across she said she would help me with a few utilities overcharges. 3 visits and 3 weeks later it still wasn't fixed and since we didn't know what the balance was we couldn't get a money order. We paid rent on time and where waiting to hear back from the for the utility balance and they took forever to give us that information and charged us late fees for as long as they took to respond(2 weeks late fees). I have had mutilate problems with the office. They never answer their phone. I seen them lock tenants out when we have problems. The sad part is I called the Regional manager Darlene and she is just like Rachel doesn't care. It looks like they have so many bad review (which they do) she just gave up. The company prides itself as fair, truthfully, with kindness and love. No at all they are focus on making the apartments look better to attract people but they are old and with the lazy people in the office your problems and your billing will give you headaches, not worth it. Just waiting to get our lease done and move out. Don't recommended these apartment to anyone. I would give it 0 stars if I could.

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