Monica Brown

Review of The Foundation Room, Showboat ...

This was the most horrible experience I have had w...

This was the most horrible experience I have had when visiting Atlantic City. This Hotel falsely advertised that there were many different attractions located in this hotel. But as soon as as my family and I arrived we have to park outside of the hotel and pay a fee! Then once we were settled we took a walk around the hotel and discovered there was No Casino and literally all the restaurants we're closed.. so we had to venture out to find a place to eat, I was just saddened by this because the reason this hotel was booked was due to the many attractions within the property and as we found out there was absolutely nothing in the hotel to do but sleep even the pool was located on a decknout side. And since it rained the entire weekend we were not even able to enjoy that!!! On the day of check out we ask the staff why was all of the amenities for this hotel place on the website if it wasn't available to guest? They told us the the Hard Rock Hotel had purchased the hotel and we're in works to change everything, so that was why we had to park outside the hotel because the hotel was now basically owned by the neighboring hotel. By the way none of this information was posited on the web or even told to you at check in... I am totally disgusted with my experience with this hotel. I would never recommend this hotel to anyone!!!!