Top marks for the team at Big 4 Ballarat Goldfield...

Top marks for the team at Big 4 Ballarat Goldfields.

It has the usual facilities for a Big 4 (cabins, jumping pillow, pool etc) and a few added extras including kids club with movies and pedal cars for hire. All facilities were in good condition, the pool in particular was great and heavily used during our stay.

Accommodation was as-expected for a Big 4 cabin, clean and cosy. Location is very handy for Sovereign Hill and is close to town.

Where the team really excelled was in their response to our air conditioner not working after a string of hot days. After checking the problem, we were immediately moved to another (upgrade) cabin with absolutely no fuss. Great customer service, well done guys!