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Dewayne Brandon

3 years ago

Buying experience was good and Mike was very profe...

Buying experience was good and Mike was very professional. They would have to find the spare key, but would have it when the plates came in and we will install the plates for you!

Well plates come in, still no key, but the service department can make one for me! Oh and they couldn t install the front license plate because it doesn t come with a bracket, however I can get one of those at PepBoys and come back.

I go and get the bracket (after all, state law requires me to have a front license plate) and talk to the rep in the service department about a spare key. It will now cost me an extra $200 to make a spare key, since my 2017 new to me vehicle did not come with one.

No thank you. I will drive 20 miles and pay double that so as to not give you any more money. It is a scam that cost you business (I work at Love and will tell everyone I know about my experience). I can buy a $500 junk car and it will come with a spare key, and I paid way more than that here....

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