Rick Rhay

Review of Hilton Pasadena

Excellent service. I mean TOP NOTCH service from t...

Excellent service. I mean TOP NOTCH service from the front desk staff and management. They allowed me to check out well past the regular check out time without charging me for the night when my plans changed. The only problem was that my 2nd-floor room shared a wall the lobby, and it was a little noisy in the evenings, and since they were sold out, they couldn't move me. So I made use of the ear plugs provided in the night stand, and was fine.