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andrew carlson

4 years ago

We had a wedding reception here and when we got to...

We had a wedding reception here and when we got to the party they could not get the kegs to pour correctly. The manager that was on duty that night was very arrogant and tough to work with. We finally got the issue resolved and went on with the night. We accidentally left our bag of cards from our guests and the next day they were no were to be found. They have no cameras in the facility (which is kinda weird in downtown Lima) I called the manager (Matt I think) to speak about the matter and he didn't want to hear any of it. We know we had the cards when only our parents were left in the room and when we went to leave we left them behind. He assured me there's no way his staff could have done anything with them and it must of been the people that were there that took them. Basically saying our own parents stole our cards. His attitude on the phone was so poor I had to just hang up. He should find a new job because public relations does not suit him well. In short it was a terrible night that we will never forget and I recommend finding somewhere else to have your event.

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