Let me start by saying that I'm a professional gee...

Let me start by saying that I'm a professional geek. I'm a software developer during the day and an IT professional on the side. For me, internet is not optional. It is as much of a necessity to me as water, gas, power, etc., is to everyone else - it's how I make a living.

At one point, I almost left for "greener pastures." I was being pressured by other members of the community to try other providers. However, after doing some research, I discovered that the other providers either had data caps, or they throttled the connection after 10 minutes and again at 60 minutes. That wasn't okay with me. If I'm paying for 20 Mbps, I want 20 Mbps - 100% of the time. That's something I will only get with Direct Communications.

Overall, Direct Communications has been okay. Their support leaves something to be desired. The only reason I've had a pretty good experience with them is because my IT knowledge far exceeds their own. 90% of the time, their speeds are what they promise. I don't get throttled after 10 minutes, or even an hour. On top of that, their prices are steep, but we are in the sticks, so I've learned to deal with it.

The bottom line is that Direct Communications is the best provider in the area, especially for high bandwidth users. The caveat to that is that you should expect headaches with them.

Will I recommend Direct Communications to my friends? If they need significant bandwidth? Sure, but I will also expect to be on call to fix their issues when they come up - because they will.