I ordered an Easta product and applied for cancell...

I ordered an Easta product and applied for cancellation when the contract was not established, but I refused the cancellation due to an out-of-order claim.
It seems that he is arrogant about the fact that he is a well-known company when he does not understand his own rules and responds loosely.
Of course, cancellation at the stage when the contract is not established means that the intention of the sales contract has been withdrawn, so it can be said that there is no basis for continuing to buy and sell at Squeeni, but it is a sight to see how it comes out.