K

Kenzie Shay

3 years ago

Abysmal. My experience with Generations Family Pra...

Abysmal. My experience with Generations Family Practice is mixed with more negative points than positive. The only worthwhile provider here is Micaela Riddle Burke FNP and she is the only reason my family has kept on the patient list.
Joann Sumner was once hired as a therapist and was absolutely atrocious in her attitude and demeanor and her treatment set myself and my wife back rather than be positive. One session I had, she spoke about her husband and her music taste for the entire session and I paid for the benefit of her having a social meeting. After my wife attempted suicide, Sumner was focused more on how it would affect her as my wife saw her two hours before her attempt. Sumner neither saw the signs, or tried to help, and the session made my wife feel alone and despondent. Sumner would talk about other staff in session and blame them for her inadequacies, or divulge sensitive patient information.
Brian the phlebotomist is useless. He is surly, ill-mannered, and it's pointless speaking to him about a medical concern as he is clueless.
Dr Glodowski is a joke. He makes inappropriate diaper jokes to sensitive patients.
Dr Cox is okay, but backpeddles on his diagnoses.
Carinne McKeever Woodworth is useless. My wife was at risk of suicide, and rather than help her she shook hand and made my wife promise not to kill herself. The same person, when i called for advice on changing medication as it was seriously harming my wife's health, advised us to go to Holly Hills Mental Hospital for a medicine review. They don't do medicine reviews. They admit every patient that comes their way and force them to sign up for one of their 6 month care plans and try and bill you on admission. A horrendous experience for us all which could have been avoided by someone who is supposed to have her patient's best interests at heart.
Ultimately, they may be good with other patients but the majority of staff have let my wife down, me, and one mistake is forgiveable. More than one requires a serious look at how patients are let down, let fall between the cracks and not helped to the fullest of their abilities.

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