Patty Secret

Review of 1500 Degrees Restaurant at the...

Take your hard earned money elsewhere. We rented a...

Take your hard earned money elsewhere. We rented a room there a few weeks ago based on an amazing review I saw on TripAdvisor and the guests claimed they went over and beyond for her special day. That wasn't the case for me. We were promised a great room with an amazing view for my birthday trip coming down to Miami for the first time and it was so lackluster I couldn't believe it. The first room was so bad even the bellman stated that it wasn't renovated and he agreed it wasn't a good fit. We were thankfully moved to a 1st floor room....with absolutely no view. Oh it also had horrible AC that never worked and ants all over the bathroom sink. We were never offered the welcome cocktail as per the website, never given the gate code to reenter the hotel after visiting the beach (which is full of seaweed on the sand that's never cleared off)...the resort wasn't what I anticipated and what was sold to us online. The icing on the cake is when the valet scuffed our rental and tried to blame us.

The manager did refund us one night but honestly after paying about $1000 for the few uncomfortable nights there i really want a full refund, but they refused do you know how uncomfortable it is to have a 78 degree hotel room with 3 other ladies? Instead of a 2 bd jr suite (that's supposed to have a couch) we were given 2 roll away beds...like that of holiday inn or something.

Pro-given a bottle of champagne and a piece of cake which was a nice touch.

Con-Faulty AC, outlets that didn't work, colony of ants, HORRIBLE VIEW OF CONSTRUCTION WORKERS AND THE LOADING DOCK OF THE NEIGHBORING HOTEL, dirty outside tub (unusable) and the customer service is at a zero.
I wish we would've went somewhere else to celebrate my birthday it honestly wasn't happy.