Overall the service isn't awful, internet is good ...

Overall the service isn't awful, internet is good for the country, never let us down. Cable has issues the odd time. The install was awful. They littered our siding with screws and drilled a hole through the upper level without our consent. I called customer service, they sent out a useless tool named Mike. He said it needed to be done, said that we signed off on it (not true). We were never asked. It looks awful.