Robert C

Review of Cuban Crafter Cigars

Bought 95 cigars earlier this month. I ve bought t...

Bought 95 cigars earlier this month. I ve bought these same cigars several times. Half of them came incorrect so I called to let them know they sent the wrong thing. After I was told they would call me back the following business day, they didn t. I called back the day after that and explained my situation once more and she said hold for one minute, 22 minutes later I hung up. I called back only for her to answer again and I asked why I was on hold for so long and she replied with your order was correct, the cigar company changed the cigars and you have what replaced them . NO! I just want what I asked for and they would not comply with that. They could have easily gave me a return/refund or simply told me prior to shipping that they aren t what they used to be. The cigars didn t have any labeling what so ever for brand or size. The previous orders I ve gotten all were package labeled. It s clear they are Churchill 7x50 of who knows what brand instead of the perilla 6 1/2 x56 I paid for. I tried to comply with the change And smoke them anyways since I m stuck with them but these cigars are terrible, they don t taste even close nor will they stay lit without relighting 2-3 times.