The flight was delayed by 12h from Ras Al Khaimah ...

The flight was delayed by 12h from Ras Al Khaimah to Warsaw, only a glass box and a sandwich were provided. No response from the e-mail addresses provided by the carrier, great ignorance on his part towards the passenger, the only contact I managed to get was browsing the internet forums, which led me to contact the Polish branch, but the case transferred to the Prague branch again stands still.