Aaron B

Review of Pinckney Chrysler Dodge Jeep, ...

Apparently i wrote this too soon. It's been 4 week...

Apparently i wrote this too soon. It's been 4 weeks and my Jeep is still not fixed. Used car manager, John, is impossible to talk to. Constantly interrupts you on the phone, then hangs up on you when you call him out on it. I guess if your not handing him money he can't be bothered.

Bought a used Jeep Grand Cherokee. Everything was good with the car at the dealership. Two hours after I got home, none of the Windows would roll down, and warning lights came on. I called my salesman, Keith Ditmore, who told me to bring in it Monday. By then, everything was working again. They spent days going through the electrical to find the intermittent problem and ordered/replaced the bad part at no cost to me all while I've been driving a 2015 Cherokee for a loaner car. To top it off, there even apologetic for the "inconvenience" of them fixing my car for free. Big thumbs up to Keith Ditmore in sales and Erica in service for standing by there car and taking care of a customer.